We provide high and medium level supported housing to single homeless women with complex needs aged 16 and over. This service has been commissioned by Bristol City.

New Ways House high level supported housing

This is our high support 6 bedded accommodation service with staff on site 6 days a week with an on call out of hours. Women can stay for up to 4 months.

The aim of New Ways is to provide a higher level of support to help women access and engage with other specialist services and recover from homelessness and move on successfully into longer term accommodation.

During their stay women will have a flexible support plan including help with substance misuse, mental health issues, offending, building confidence, life skills and training. Support includes one to one, peer support, group activities and practical skills sessions.

The service is accessed through the Housing Support Register.

Medium level supported housing

We have 7 shared houses accommodating 23 women and 7 self-contained flats.

The aim of this housing and support is to act as a stepping stone to more independent living. Women can stay for up to 9 months to consolidate their recovery and successfully move into lower support or more independent accommodation.

Staff provide regular visiting practical and emotional support including group activities, drop-ins, peer support, one to one sessions and support at evenings and weekends.

The service is accessed through the Housing Support Register.