Our office is open 8.30am – 5.30pm Monday – Friday.
The out of hours service will be available outside of these hours. All our services are up and running. If you are concerned about your safety and need help and support, please contact us and we can help
Contact us
Where we are
We would like to hear from you. If you require help or information about any of the services that we offer, please contact us by one of the methods below.
Email: [email protected]
Post:
Missing Link
Link House
5 Queen Square
Bristol
BS1 4JQ
Telephone: 0117 925 1811
Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.
Fax: 0117 929 3290
Online:
Complete the contact form opposite
Please do not use this form to refer others as we will not be able to respond without their consent
Messages will be responded to during office hours, 8.30am – 5.30pm, Monday – Friday. Please note that our office is closed on bank holidays.
All messages sent outside these hours will be read the next working day.
Missing Link is a Housing Association with charitable status, registered under the Co-operative and Community Benefit Societies Act (2014).
Missing Link incorporates Next Link and Safe Link
If you’d like to chat live to our triage worker
Live chat is available Monday to Friday 10am – 4pm
- click on the “live chat NOW” link
- when you see the online button lit, you can send instant messages to our support workers
- get their advice back right away.
When live chat is offline you can call us for advice on what you may be able to do:
0117 925 1811 ext 2201
Telephone support is available
8.30am – 5.30pm Monday to Friday
Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.
